Ascend Cannabis Dispensary in Springfield, IL (2024)

A lovely online interface, easy to navigate and no hassle. I enjoyed the cleanliness and obvious secure site to come pick up my order. Friendly staff and an ATM as well. This is a well streamlined process, with good products. Always a good stop when passing through. There are food options abound surrounding the store as well as gas and lodging.

I personally never have never had a bad appearance at asend. I love this store andStaff. They know my dog by name and givehim treats! I locked my keys in my car, last timeJoshy went above making us feel at home andsafe. Got us the best lock smith price! Plus I gotKiller Bud! Girl couldn't ask for more! Lol! ComeCheck them out! Very knowledgeable and helpful......Thanks Asend Staff

I personally never have never had a bad appearance at asend. I love this store andStaff. They know my dog by name and givehim treats! I locked my keys in my car, last timeJoshy went above making us feel at home andsafe. Got us the best lock smith price! Plus I gotKiller Bud! Girl couldn't ask for more! Lol! ComeCheck them out! Very knowledgeable and helpful......Thanks Asend Staff

i went here religiously for about a year and loved it... recently the staff has gone downhill quite quickly... i walked in and ONE other customer was there yet there were 7 people huddled in a circle at the counter just staring at me.......... when i took a step forward the first one to address me told me she wouldnt help me LMAO it was so weird... not really sure how i used to love going here and the budtenders would be nice and every once and a while even spark up a conversation.. now i get stared at by middle aged men and women who act like high school bullies........... its just really weird now and needs some work or some people need fired ngl

It was great fr the customer service was amazing and the place is very well kept

Me and my boyfriend go here and don't get me wrong it's normally 50$ for a 1g cart , we haven't been in a while and were about to go and was looking online and they increased tax if it's over 25,%THC it's automatic 17$ plus the normal state tax for a 1g cart they want 92$.... Not ever getting out business again

Your employees are really lacking in the customer service department. Learn to greet, smile and speak up ! And I shouldn't have to ask where to go stand or ask how to check out. Same thing, the one downtown, you walk into a room and 8 employees standing there doing nothing stare at you like they hate you. Hire some people with class and not dregs.

Highly recommend! Great customer service, always pleasant and helpful.

Don't order online and expect them to have your product in stock. If by chance they do and it's a sale item; I assure you it won't be on sale. So save yourself some money and take the time to drive to Michigan or just hop and skip to Maribis. At least at Maribis they are friendly and honor there prices. Plus the point system, so much better than ascends😂. For IL. Go Maribis 👍👍

We ordered 7 grams of shake and only received 3.5 grams.They didn't have our order right in the first place. Had to send it back. So you can't open it until you get home. It cost $126. So frigging mad. Never will return. Lost long time customers! Will go to Maribis.

I really like your stuff, but your website being down today is keeping me from ordering online. I'm a single shop kinda guy, Maribis is right up the road, and their website's working fine. Gonna try again in a couple hours; but if I have to go there today and they treat me right, you might be losing my long term business today. With the pricing out here, I know you have enough profit to pay for proper tech support.

I’m always a fan of Ascend, especially at the Horizon Dr location. Great selection, nice and clean environment, and awesome staff. I love the addition of the kiosks. Tonight I had an amazing associate named Diamond check me out. She was super knowledgeable and very helpful. She helped me edit my number on my point club membership, so it’s associated with my new number. Thank you Diamond and Ascend!

Stopped in tonight and was greeted by Alana! She was chill as ever, got my rewards all set up for me and gave me some great recommendations on products I might like. Will be stopping back for more soon!

I’ve always loved Ascend because their website is super easy to navigate and I’m able to even search by weight which makes it so much easier than scrolling like some websites. I was just in recently for some products and got lucky when I saw an amazing deal and was able to get it at a lower cost than I would’ve anywhere else by a landslide! Also got some amazing flower at insanely good price for the kind it was. Had a friend tell me of people getting upset they couldn’t find the same deal and getting mean and just downright rude, isn’t this stuff supposed to mellow you out? If you’re looking for an amazing store, check out Ascend anytime of the week

This is the best dispensary in Springfield. They have a fantastic section of products. Just the other day I got some pts pure flower it was great. The price was even better. Everyday they have deals on the counter if you're not jumping on them you must. Their website always has a great deal on it. I can keep talking about how great they are or you can stop in and see for your self....

This place is dope! I come here often and it’s better than the other one in Springfield, especially if you’re looking for on site parking and less crowds. They’re efficient and kind every time. I most recently had Trisha check me out, and she was kind, mellow, and informative. So far, pretty much everyone here has been wonderful. Highly recommend. 🙂

Great store. Great experience. The whole time everyone called me by name, had my order ready despite being super early, and the checkout process was quick and easy despite me needing to make changes. Caleb as great. Ended up with overall an incredible experience, super efficient, 5/5 stars. Even got some free stickers!